This service is provided for Mortgage Computer Software customers. MC reserves the right to restrict
access at any time to any and all.
The FTP site has program updates, Service Releases, pre-release updates, forms, and beta copies. Most files have a password that will be provided to you via fax, e-mail, or phone if you are a registered MC customer. Most files are compressed using Winzip. All files are virus checked and securely transfered to the FTP site. The FTP site is a read-only site to protect the integrity and security of the files available for download. MC's FTP server is housed in a Tier 1 data center with Multiple high speed internet connections feeding it. The server can be very busy at times with hundreds of people accessing it. If you get errors indicating that the URL or file can't be found, etc., please try again in a few minutes. If the problem continues, please contact customer support. Some browsers are not set to refresh the site every time the site is accessed, hit the "refresh/reload" button until it is able to connect. THE FILE I DOWNLOADED WILL NOT UNZIP PROPERLY! When downloading a file from the FTP site, sometimes the download can abort and your browser will not inform you of the error. Check the size of the file you downloaded against the size listed on the page. If they don't match, then the download failed. Download failures are common with Web browsers and often there is little that can be done to avoid them. All you can do is attempt to download the file again, or try using an FTP program to download instead of the Web browser. MC recommends you use
I'M AN AOL USER AND I'M HAVING PROBLEMS DOWNLOADING! AOL does not automatically log you in to our FTP site as anonymous for FTP downloads if you are using their Web browser. In order to perform an anonymous FTP download with AOL, you will need to manually log in using the AOL FTP service in the "Internet Connection" area located off of the main menu for AOL. MC's FTP site allows anonymous access for downloading files. You simply use the word anonymous as your login and your e-mail address for the password. Once you have logged in, you may download our files through the AOL FTP interface. Hopefully, AOL will update their Web browser to support downloading.
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